The Policy update for WhatsApp was originally supposed to come into effect on Feb 8, now pushing back to May 15.
It explained that the update would not affect the exchange of data with Facebook in relation to personal conversations or other profile details and only addresses business chats if a user converses through WhatsApp with the customer service platform of a company.
We’ve heard from so many people that there’s a lot of uncertainty about our latest update. A lot of misinformation has caused concern, and we want to help people understand our beliefs and the facts,’ said WhatsApp in a company blog.
WhatsApp was built on a simple idea: what you share with your friends and family stays between you. This ensures that with end-to-end encryption, we can always secure your confidential communications, so that these private messages will not be accessed by either WhatsApp or Facebook. That’s why we don’t keep records of who is texting or calling who. We can’t see your shared location as well, and we don’t share your contacts
Thank you to everyone who’s reached out. We're still working to counter any confusion by communicating directly with @WhatsApp users. No one will have their account suspended or deleted on Feb 8 and we’ll be moving back our business plans until after May – https://t.co/H3DeSS0QfO
— WhatsApp (@WhatsApp) January 15, 2021
Asserting that none of that changes, the company said, “The update includes new options people will have to message a business on WhatsApp, and provides further transparency about how we collect and use data. While not everyone shops with a business on WhatsApp today, we think that more people will choose to do so in the future and itimportant ”s people are aware of these services.
This update would not improve our ability to share details with Facebook.” The company said that the date on which people will be asked to review and accept the terms will be moved back.” “No one will have their account suspended or deleted on February 8.
On Friday, the company published a separate blog post seeking to clear up the misunderstanding, and it included a graph that specifies what information is covered when WhatsApp is used by others. To try to clear up the mystery, Facebook executives, including Instagram leader Adam Mosseri and WhatsApp head Will Cathcart, have used Twitter.
The poor track record of Facebook’s privacy, and the fact that WhatsApp has turned its sights over time on monetizing the platform for its vast foreign user base, has undermined trust in the chat app, which in turn has had the effect of turning a relatively mundane update into a worldwide controversy.
WhatsApp also claims that the three-month delay can now be used to better communicate both the improvements in its current policy and its long-standing privacy policies surrounding private chats, location sharing, and other sensitive information. The blog post reads, “We’re now moving back the date on which people will be asked to review and accept the terms,”
The company said that no one would lose access to the app unless they agreed to the updated terms of service agreement that announced the changes earlier this month. “We’re also going to do a lot more to clear up the misinformation around how privacy and security works on WhatsApp. We”ll then go to people gradually to review the policy at their own pace before new business options are available on May 15,” it added.